Terms of use

Last updated [DATE IN FORCE] · draft of 6 October 2026

Draft, not yet in force. These terms are being reviewed and will change before Prace opens to the public.

These terms are the agreement between you and [COMPANY NAME] ("Prace", "we", "us") for using the Prace game on the web and in its apps. By creating an account or playing, you agree to them, to our privacy policy and to the community rules. If you don't agree, please don't use Prace.

1. Who can play

• You must be at least 13 years old, or older if the law where you live sets a higher age for using online services without a parent's consent (up to 16 in some EU countries). If you're under 18, or under the age of majority where you live, you need a parent or guardian's permission, and they agree to these terms for you.
• One account per person, and it's yours alone: don't share it, sell it or use someone else's.
• Keep your sign-in safe. You're responsible for what happens on your account; tell us at support@playprace.com if you think someone else is using it.

2. Your pictures and what you write

• You keep ownership of the pictures you upload and the messages you write.
• You give us permission to store them, resize and re-encode them, cut them into puzzles, and show them to the people you race or share a group with, and to our moderators, only as needed to run Prace. This permission is worldwide and free, and ends when you delete the picture or your account.
• You promise you have the right to upload each picture: you took it, or you have permission, and everyone recognisable in it would be fine with it being shared. Pictures must follow the community rules.
• We can remove any picture or message that breaks these terms or the rules, or that we're required to remove by law. Pictures may be reviewed before or after they're shown.

3. Fair play

• No cheating: no bots, scripts, automation or tools that place pieces for you, no exploiting bugs, no deliberately disconnecting or pausing to gain an edge, no playing on someone else's account.
• A race or puzzle time that looks faster than a person could manage is kept out of records and tables until we've reviewed it. If we find cheating, we can remove results, prizes and items won with them.
• Found a bug that gives an advantage? Tell us at support@playprace.com instead of using it.

4. Virtual items

Prace sells and gives out virtual items: uploads, make-up days, power tokens and streak savers.

• They're a licence to use a feature of the game, not property. They have no cash value, can't be exchanged for money, and can't be transferred or sold to anyone else.
• Bought items don't expire while your account exists. They're lost if your account is deleted or closed.
• Refunds: purchases are final once the item is in your account, except where the law gives you a right to a refund, or where the store you paid through (Apple or Google) offers one under its own rules. If you paid and didn't get what you bought, email support@playprace.com and we'll fix it or refund you.
• If you live in the EU or UK: you normally have 14 days to cancel an online purchase. Items in Prace are digital content that reaches your account straight away, so when you buy one you ask us to deliver it at once and agree that you lose that right to cancel once it's delivered. We show this before you pay. Prace Plus is the exception: if you change your mind within 14 days of first subscribing, email support@playprace.com and we'll refund it, less the value of any power tokens or make-up days from it that you've already used.
• We may change prices, or what's in the store, for future purchases.

5. Prace Plus

• Prace Plus is a subscription: the monthly or yearly price shown at purchase, renewing automatically each month (or year) until you cancel. That price is shown before you subscribe; taxes may be added where they apply.
• Cancelling: for a subscription bought on the web, in the game: Store → Prace Plus → Manage subscription, which opens our payment provider's (Stripe's) page, where you can cancel. For one bought in the apps, in your App Store or Google Play subscriptions. Cancelling stops the next renewal; Plus continues until the end of the month (or year) you've paid for. We don't refund part-months or part-years, except where the law requires it.
• What you keep: power tokens and make-up days that Plus has already added stay in your account after Plus ends. Unlimited uploads, extra groups and the 💎 stop when it ends.
• If we change the price, we'll tell you in advance, and the new price applies from your next renewal after the notice. You can cancel before then.
• Unlimited uploads are subject to fair use (25 a day).

6. Ending your account

• You can delete your account at any time, in the game; see how to delete your account. Deleting it cancels Prace Plus bought on the web; cancel App Store or Google Play subscriptions with them.
• We can suspend or close accounts that break these terms or the community rules, or where the law requires it. Where we reasonably can, we'll tell you why and give you a chance to respond.

7. The game itself

• Prace is a game that we keep changing. We can add, change or remove features, puzzles, prizes and items, and we may pause it for maintenance.
• The game, its puzzles, artwork, name and logo belong to us or our licensors. You may play it for your own fun; please don't copy, resell or reverse-engineer it.

8. No warranty, and limits of liability

Prace is provided "as is" and "as available". To the extent the law allows, we make no promises that it will always be available, error-free or that records and results will never be lost, and we are not liable for indirect or consequential losses. Our total liability to you for any claim is limited to the greater of what you paid us in the 12 months before the claim and US$100.

Nothing in these terms limits rights you have as a consumer that can't be limited by contract where you live, or our liability for things the law doesn't let us exclude.

9. Disputes and governing law

These terms are governed by the laws of [STATE], United States, and disputes go to the state or federal courts of [COUNTY], [STATE], though either of us can instead bring a claim that qualifies in small claims court. There is no arbitration clause and no class-action waiver. If you live in the EU or UK, you can also bring a claim in the courts where you live, and the consumer laws there still protect you.

10. Changes

We may update these terms. We'll change the date at the top, and tell you in the game before a change that matters takes effect. If you keep playing after that, the new terms apply; if you don't agree, you can delete your account.

11. Contact

[COMPANY NAME], [COMPANY ADDRESS]. Email support@playprace.com.